Shipping policy
Shipping Policy
Shipping varies depending on each country and its import regulations.
We will ship your items within 48 working hours from the time of purchase from one of our logistics centres located in European Union. The shipping speed will be calculated at checkout, as we offer express and/or standard mail options depending on the shipping country. In general, shipping takes around 1 to 10 working days to the majority of worldwide countries. For more information, please visit our FAQ page.
Please note that depending on the country you live in, you might be required to pay import duties, customs taxes, and handling fees upon delivery, which are the responsibility of the customer. Make sure to check the import regulations for your specific country before completing your purchase.
UK Customers:
- For orders under £135, VAT will be charged at the point of sale, and no customs duties will apply.
- For orders over £135, you will be required to pay VAT (20%) and customs duties upon arrival in the UK. The exact duty rate depends on the type of product, but it generally starts at around 2.5%. These charges are payable to the courier or customs authorities before delivery.
US Customers:
- For orders under $800, you generally won't need to pay customs duties or taxes, but you may still incur a customs clearance fee depending on the courier used.
- For orders over $800, import duties and sales tax may apply. Customs duties are calculated based on the value of the goods and product type, and taxes will be determined according to the state where the product is delivered. These charges must be paid upon delivery.
Canadian Customers:
- For orders under CAD $20, no duties or taxes will apply.
- For orders over CAD $20, GST/HST (Goods and Services Tax/Harmonized Sales Tax) and possibly customs duties will be applied. The rates depend on the province of delivery, and customs duties are based on the value and nature of the goods. These charges are due upon delivery and are payable to the courier or customs authorities.
Important Disclaimer:
Import tax and customs duties are subject to change and may vary based on the specific circumstances of each order. Customs regulations can change at any time, and certain products may have unique import requirements. We recommend that you check the latest import rules for your country or consult with the relevant customs authority if you have any doubts. The customer is responsible for any additional charges upon delivery, and we are not liable for any changes in customs procedures.
Thank you!
U-Team